Friday, November 22, 2019

A service charter is basically an instrument or contracts/obligations set to provide quality and efficient services between a client and a customer. The Department of Resource Surveys and Remote Sensing (DRSRS) charter contains our objectives and services we provide. This charter is prepared in an effort to improve service delivery in accordance with the civil service reform policies and results based management (RBM) initiative of the Kenya Government. The standards in this Charter are therefore consistent with the Kenya’s Public Service Values and Code of Conduct and form the basis of evaluating and reporting on our services. DRSRS members of staff are bound by the Ethics and Code of Conduct stipulated in the Public Officer Ethics Act 2003, the Civil Service Code of Regulations (COR) and the departmental code of conduct (appended). Our performance against these standards and your feedback will be crucial. DRSRS aims to continually improve its customer services and the Service Charter will be reviewed regularly in consultation with the staff and feedback from the clients.

DRSRS SERVICES

The services provided by the Department revolve around our activities and include:

  • Maps, datasets and reports
  • Aerial surveys and mapping
  • Aerial censuses
  • Digital cartography and map compilation and printing
  • GIS analysis
  • Satellite scenes or sub-scenes
  • Training in Remote sensing, GIS and GPS
  • Image processing and printing
  • Aerial photography
  • Development of panchromatic photographic films
  • Photo interpretation
  • Reconnaissance flights

Download Service Charter here

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